Shipping costs are a flat fee of €7 to all 32 counties in Ireland (ROI & N.I)
Order cut-off time is every Thursday at midnight.
You will have until the next day, 12pm Friday, to make any changes to your order or to cancel the order to receive a full refund.
Orders are then dispatched with the courier service on Monday with Dublin orders being delivered later that day and the rest of Ireland next day on Tuesday.
Unfortunately we cannot guarantee next day delivery though if couriers have issues trying to deliver your package due to incorrect information supplied by the customer or customer’s being absent from the desired delivery address (see disclaimer)
If you have not received your package by Monday (Dublin) or Tuesday (rest of Ireland), this means that there was a problem processing your package with the couriers and it will arrive the following day.
We never want this to happen but unfortunately sometimes it does, but do not worry, the box is packed with an ice coolant pack which will keep your food chilled for up to 48hrs from dispatch.
Please notify us no later than 4pm on your delivery day (Monday (Dublin) or Tuesday (Rest of Ireland) if you haven’t received your order & we will follow up with the couriers on your behalf.
Orders outside of Dublin:
If you need to change the delivery address, please call us as soon as possible on 018055911 but no later than Sunday at 5pm. Any time after that you will need to contact GLS directly on 018606200.
If you have not contacted GLS to change delivery address and you’re not at that address when they attempt delivery, the package will be brought to your local GLS depot where it can be collected.
Same if GLS try to contact you and you cannot answer the phone, the package will be brought to your local GLS depot where it can be collected.
Please note GLS drivers stick to a very strict delivery schedule. GLS are not authorized to leave the box unattended and it must be signed by some body upon delivery. Therefore we cannot accept customer notes to leave the box unattented at an address.
We highly recommend you get the package delivered to your workplace or a location where someone is guaranteed to be there to accept it and sign for it.
All meals come packed in an insulated box with an ice coolant pack which will keep the food chilled for 48hrs from dispatch.
Delivery day is Monday (Dublin) or Tuesday (Rest of Ireland) only.
We use a local courier service for Dublin orders and GLS couriers next day delivery service for all our orders outside of Dublin.
Each customer will receive orders in a thermal insulated box with an ice coolant pack. This will allow orders to stay chilled for up to 48 hours.
We deliver NATIONWIDE to anywhere in Ireland including Northern Ireland.
The delivery will be made between the hours of 9am and 6pm and a signature MUST be acquired by the courier.
Special note for bank holidays to consider when ordering. Our kitchen and couriers do not operate on a bank holiday so all deliveries will be dispatched on Tuesday. Dublin orders will be delivered later that day and Wednesday delivery for rest of Ireland.